The riskiest AI system in a bank isn’t necessarily the smartest one. It’s the one that’s allowed to move money. For years, banks have thought about AI chatbots mainly as a consumer-protection issue. Does the bot answer accurately? Does it say it’s an AI? Can a customer get to a real person? Those questions still … Read more

Online stores built their anti-bot systems to stop scrapers, fraudsters, scalpers, and abusers. That made sense then. Now AI agents are starting to shop and check out for real customers, and the same defenses can mistake a ready-to-buy customer for malicious automation. The result is a purchase that was about to happen and doesn’t. The … Read more

Enterprise AI agents come with a great pitch: lower support costs, faster resolution, service that never sleeps. What the pitch leaves out is that every autonomous step can also generate a new bill. Model inference, tool calls, retrieval, retries, orchestration, human review. It all adds up, and the “token tax” grows fastest right where companies … Read more

AI agents can already compare flights, draft itineraries, juggle your calendar, and get a booking ready to go. Yet United Airlines has drawn a firm line at one surprisingly small step: the moment during check-in when a passenger confirms their bags don’t contain banned items like explosives. That checkbox is more than a UX formality. … Read more

For decades, banks have been getting better at answering one question: who is this customer? KYC, sanctions screening, device fingerprinting, behavioral analytics and fraud controls all exist to confirm that a person or business is who they say they are. Agentic AI breaks the assumption underneath all of that. When an autonomous agent sends a … Read more

AI agents are close to doing something we’ve always kept for humans: buying things online. Whether an agent can click “Buy Now” is no longer the interesting question. What matters is whether we can give it payment authority without handing over an open wallet. Agentcard just raised an $8 million seed round, led by Peak … Read more

For most of the last decade, “programmatic access” meant one thing. You put an API key in a config file, gave it the right permissions, and hoped it never leaked. That model is breaking down. AI agents don’t just call an API. They interpret instructions, hold on to context, pick their own tools, chain actions … Read more

Generative AI is remarkably good at working out what a customer means. It copes when they explain things badly, change their mind halfway through, or cram three requests into one message. But in insurance, banking, healthcare, telecom, and other high-stakes industries, understanding intent only gets you so far. The company still has to verify who … Read more

Cloud reconnaissance used to be slow, tedious work. Not anymore. In a set of recently disclosed intrusions, attackers used AntiFox, an open-source agentic penetration-testing platform, to automate everything from web exploitation to credential discovery, AWS identity validation, cross-service enumeration, and finally access to production secrets. Work that once took days was squeezed into about half … Read more